Definition: the state of being polite Level: B2
他们的礼貌给我们留下了深刻的印象。
We were impressed by their ___politeness.
此外，我还有其他品质，比如礼貌，因此我能够照顾公众成员。
Moreover, I have other qualities such as ___politeness, thus I am capable of looking after members of the public.
礼貌在客户服务中至关重要。
___Politeness is essential in customer service.
