这位官员的回复冷淡而没有人情味。

The official's reply was cold and ___impersonal.

许多人觉得大公司的氛围很冷淡。

Many people find the atmosphere in large corporations to be ___impersonal.

她那冷淡的语气清楚地表明她无意成为朋友。

Her ___impersonal tone made it clear she wasn't interested in becoming friends.