公司有新的处理投诉的程序。
The company has new ___procedures for dealing with complaints.
你必须始终遵循正确的程序。
You must follow correct ___procedure at all times.
尽管程序混乱,但它是成功的,许多人想参加明年的节日。
Despite being [a] disorganised ___procedure, it was successful and many people wanted to attend next year's festival.