官方的回复很礼貌,但最终感觉是冷淡的、没有人情味的。
The official response was polite but ultimately ___impersonal.
在家工作有时会让人感到非常缺乏人情味且孤立。
Working from home can feel very ___impersonal and isolating.
现代化的医院有时感觉非常冰冷、缺乏人情味,这可能会让病人感到害怕。
Modern hospitals sometimes feel very ___impersonal, which can be intimidating for patients.